Returns & Exchanges

At Q's Cards, we want you to feel confident in your style. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your account portal or visit our returns center with your order number and email to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the unworn items with original tags attached into their original packaging and include the printed return authorization slip inside.

  • 3.
    Ship It Back

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.