Returns & Exchanges
At Q's Cards, we want you to feel confident in your style. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account portal or visit our returns center with your order number and email to select the items you wish to send back.
- 2.Prepare the Package
Place the unworn items with original tags attached into their original packaging and include the printed return authorization slip inside.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.